Refund Policy – International Time Market
At International Time Market, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a simple return process.
🕒 Return Window
You have 7 days from the date of delivery to request a return.
- The item must be unused, in original condition, and include all original packaging, tags, and accessories.
- Returns requested after 7 days will not be accepted.
🚫 Non-Returnable Items
We do not accept returns on:
- Used or worn items
- Custom or special-order products
- Items marked as “final sale”
💸 Refunds
Once we receive and inspect your return, we will notify you. If approved:
- Your refund will be processed within 5–7 business days
- The refund will be issued to your original payment method
- Shipping costs are non-refundable (unless due to our error)
📦 Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. We’ll resolve the issue as quickly as possible.
📬 How to Request a Return
To initiate a return, contact us at:
- Email: itmwatches@gmail.com
- Phone: +32 492 56 74 32
Please include your order number, the reason for your return, and any relevant photos.
Need Help?
Feel free to reach out to us at any time:
- Email: itmwatches@gmail.com
- Phone: +32 492 56 74 32
- Website: www.ITMwatches.com