Warranty Policy – International Time Market

At International Time Market, we stand behind the quality and authenticity of every product we sell. We are committed to ensuring your peace of mind when purchasing luxury timepieces and accessories from us.

🛡️ Warranty Coverage

All products sold on our website are covered by a 12-month limited warranty, unless otherwise specified.

Our warranty covers:

 
• Manufacturing defects
 
• Mechanical issues (not caused by accidental damage)
 
• Movement malfunctions

Our warranty does not cover:

 
• Damage from misuse, accidents, or neglect
 
• Water damage (unless the watch is rated for water resistance)
 
• Normal wear and tear (scratches, strap damage, etc.)
 
• Batteries, crystals, crowns, or cosmetic damage

🔧 Servicing & Repairs

If you believe your item has a warranty-covered issue, please contact us with:

 
• Your full name and order number
 
• A detailed description of the issue
 
• Clear photos or videos showing the problem

Our team will assess your claim and advise on the next steps. In some cases, your item may be sent to a certified service center or returned to the original manufacturer for inspection.

🚫 Unauthorized Repairs

Please note: Any attempt to repair or modify the product by a third party not authorized by International Time Market will void the warranty.

📬 Warranty Claims & Support

If you have any questions or need to initiate a warranty claim, feel free to contact us:

 
• Email: itmwatches@gmail.com
 
• Phone: +32 492 56 74 32
 
• Website: www.ITMwatches.com